Returns Policy

Delivery Information

1.1 If it is agreed that the goods are to be returned :-

a) a Goods Return number obtained from the Seller must be clearly shown on the returned parcels.

b) the Buyer will be liable cost of remedying any damage to the Goods returned where such damage has, in the opinion of the Seller, been caused by the Goods being inadequately packaged by the Buyer or through the Buyer's fault.

c) the Seller reserves the right to make a handling and re-stocking charge of 25% on Goods which are returned if they were ordered in error or are no longer required.
If the goods are faulty or being returned under clause 1.2 then the re-stocking charge will not apply.

1.2 If you are a consumer you have the right, in addition to your other rights, to cancel your contract with Jarikstaffs and receive a refund. You must contact us and inform us in writing of your desire to cancel your contract within 7 working days of receipt of the relevant product(s). You must return the goods to us at your cost and we advise you to ensure the goods are adequately insured during any return journey.

1.3 Boxed software returned under clause 1.1 must be returned with the box seal unbroken. If the software is delivered electronically we will fax you a Proof of Destruction form. Once this form is signed & returned and meets our returns criteria, your account will be credited accordingly.

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